Case study · R&D program delivery
HP Presence: from a team built from the ground up to TIME's 200 Best Inventions of 2022.
The first conferencing solution to process audio intelligently in the control center, taken from an empty team to a product named to TIME's 200 Best Inventions of 2022.
The situation
HP set out to build the first conferencing solution to process audio intelligently in the control center, with a new team and a roadmap still to be defined.
What I ran
Program delivery from the start: worked with market research and business teams to define the technical roadmap, built the engineering team from the ground up, and ran delivery through launch.
Outcomes
| TIME 200 | Named to TIME's 200 Best Inventions of 2022 (the product, not a personal award). |
| 70% | Adoption in the first year. |
| 92% | Customer satisfaction in the first year. |
| ~5 pts | Market share added. |
What this proves
Building an R&D team and a roadmap from nothing and shipping a recognised product is program leadership, and it transfers directly to AI programs in banking.