Deal Registration Platform - IBM Systems & Technology Group

Role: Technical Manager

Overview: Reduced approval turnaround from over 20 days to under 8 hours through a new registration platform.

Technologies: IBM Cloud, APIs, BPM, Java

Outcome: Improved system efficiency and deal success rates.

Role: Engineering Director

Overview: Designed and delivered a bi-directional Salesforce-ERP integration eliminating manual data entry and reconciliation errors.

Technologies: Salesforce, MuleSoft, REST APIs, Java

Outcome: Eliminated 90% of manual data entry, saving hundreds of hours monthly.