Deal Registration Platform
Company
IBM Systems & Technology Group
Role
Technical Manager
Date
30 November, 2023
Overview
Reduced approval turnaround from over 20 days to under 8 hours through a new registration platform.
Outcome
Improved system efficiency and deal success rates.
Technologies
- IBM Cloud
- APIs
- BPM
- Java
Next Generation Credit & Collection (NGCC)
Role
Senior Program Manager
Company
IBM
Client
AMEX
Date
30 November, 2023
Overview
Spearheaded a digital transformation of AMEX’s credit and collection processes with AI-driven insights.
Outcome
Enhanced operational efficiency and customer satisfaction, leading to higher collection success rates.
Technologies
- AI
- Machine Learning
- Data Lakes
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